FAQ ( backup 2023/0403 )

♦ When will I receive my order?

Standard orders are processed and shipped within 1-2 business days. The orders are usually delivered to destination within 5-7 business days from the order ship date.

Please note: Orders are shipped and delivered on business days only (Monday-Friday, excluding major holidays).


♦ Can I change or cancel my order?

Please call us at our toll-free number 1-855-523-8811 immediately for any changes or cancellations to the order.

We will do our best to accommodate your request.


♦ Where are Purorganic products made?

Purorganic™ takes great pride in producing all products and sourcing all ingredients within California, USA in Organic Formulation Labs.


♦ Is Purorganic cruelty-free?

Yes, Purorganic™ never tests any products on any animals and do not contain any animal derived ingredients.


♦ Where can I buy your products in my area?

You can find the closest retailer store near you on our Stockist page.


♦ Do you offer any samples?

We believe that samples are a great way to try before you buy the full size product.

Therefore, we offer free samples of our Organic Line with a simple shipping & handling flat rate of $_____.


♦ Can I return or exchange an item?

Please visit our return policy page for more details.


♦ How do I become a Stockist?

 Please email us at info@purorganicbeauty.com for more information.


♦ Can’t find the answer you are looking for?

Call us toll free at 1-855-523-8811 or visit the Contact Us page for email submissions.