FAQ ( backup 2023/0403 )
♦ When will I receive my order?
Standard orders are processed and shipped within 1-2 business days. The orders are usually delivered to destination within 5-7 business days from the order ship date.
Please note: Orders are shipped and delivered on business days only (Monday-Friday, excluding major holidays).
♦ Can I change or cancel my order?
Please call us at our toll-free number 1-855-523-8811 immediately for any changes or cancellations to the order.
We will do our best to accommodate your request.
♦ Where are Purorganic™ products made?
Purorganic™ takes great pride in producing all products and sourcing all ingredients within California, USA in Organic Formulation Labs.
♦ Is Purorganic™ cruelty-free?
Yes, Purorganic™ never tests any products on any animals and do not contain any animal derived ingredients.
♦ Where can I buy your products in my area?
You can find the closest retailer store near you on our Stockist page.
♦ Do you offer any samples?
We believe that samples are a great way to try before you buy the full size product.
Therefore, we offer free samples of our Organic Line with a simple shipping & handling flat rate of $_____.
♦ Can I return or exchange an item?
Please visit our return policy page for more details.
♦ How do I become a Stockist?
Please email us at firstname.lastname@example.org for more information.
♦ Can’t find the answer you are looking for?
Call us toll free at 1-855-523-8811 or visit the Contact Us page for email submissions.