Refund policy

Purocell is committed to providing high-quality products and ensuring complete customer satisfaction with every purchase..

Returns

Within 15 days of receiving your order, you may return eligible items for a full refund of the purchase price. Return shipping costs are the responsibility of the customer.

To be eligible for a return:

The item must be in its original, new, and unused condition

To complete your return, proof of purchase from our website is required.
We are unable to offer refunds or accept returns for products purchased from other retailers, marketplaces, or third-party sellers.

To start a return, please contact us at info@purocell.com with your order number and reason for the return. Once your return is approved, we will provide instructions on how and where to send your item.

Returns sent without prior approval may not be accepted.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, double-check your bank account first.
Then contact your credit card company or bank. It might take some time for your refund to be officially deposited.
If you’ve done all of this and you still have not received your refund, please contact us at info@purocell.com.

Sale items (if applicable)
Unfortunately, sale items are not eligible for a refund. Only regular priced items are eligible for refunds.

Exchanges (if applicable)
While we strive for accuracy and quality in every order, errors may occur. If you receive damaged, defective, or incorrect merchandise, please notify Customer Service promptly so we may arrange an exchange or replacement.

Only items purchased directly from www.purocell.com are eligible for return or exchange. Products purchased from authorized retailers or third-party sellers must be returned or exchanged through the original retailer.

Your cart is empty

Your cart

Estimated total

Refund policy

Purocell is committed to providing high-quality products and ensuring complete customer satisfaction with every purchase..

Only items purchased directly from www.purocell.com are eligible for return or exchange. Products purchased from authorized retailers or third-party sellers must be returned or exchanged through the original retailer.

Refund policy

Purocell is committed to providing high-quality products and ensuring complete customer satisfaction with every purchase..

** Only items purchased directly from www.purocell.com are eligible for return or exchange. Products purchased from authorized retailers or third-party sellers must be returned or exchanged through the original retailer. **

Subscribe to our emails

Only items purchased directly from www.purocell.com are eligible for return or exchange. Products purchased from authorized retailers or third-party sellers must be returned or exchanged through the original retailer.